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Warranty & Returns
Our Guarantee
Your satisfaction is our utmost priority! If you encounter any issues or have questions, feel free to contact us through email. We're dedicated to resolving any concerns promptly. If you're not happy, we'll make it right - that's a promise! Kindly note, our returns and exchange policy is valid for 30 days from the date of purchase. If this period has elapsed, we may be unable to offer a refund or exchange. To qualify for a return, items must be unused, in the same condition you received them, and in the original packaging. If you wish to return a slightly used product, please use the form below, and we'll present you with options. We're here for you!
Warranty
What’s Covered By The Ripclear Warranty:
- Defective protectors
- Protectors that don't fit the specified perimeter shape
- Film imperfections not resulting from wear and tear, misuse, or chemical damage
- Packaging damaged during shipping
What’s Not Covered By The Ripclear Warranty:
- Normal wear and tear, including scratches and abrasions
- Issues stemming from improper application
- Product modifications
- Problems arising from unintended use of our products
Returns
Wishing to make a return? If your reason falls under our warranty, or if your product is brand new and untouched, kindly fill out the form below. Once received, our team will reach out to discuss the next steps. Ensure you whitelist Support@Ripclear.com to ensure smooth communication.
Upon receiving your return, we'll conduct an inspection. You'll be notified via email regarding the acceptance or rejection of your refund request. If approved, the refund will be initiated, and the amount will be credited back to your original payment method within 5 business days from the approval date.
